If you are looking to return or exchange your order for whatever reason, we are here to help! We accept returns within 14 days of purchase shipment date. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
Discounted items are final and cannot be returned or exchanged.
Returned items must have tags still on and be returned in original product packaging.
Returned items must have no visible signs of wear or use.
Damaged or Defective Items:
If you receive an item that is damaged or defective we need to be notified within 48 hours for a full refund. Notification past the 2 day return window will not be eligible for a refund.
To initiate a return, please complete the following steps:
Send an email requesting a refund to contactnorrisshoes@gmail.com
Please include
Order number
Name
Reason for returning